High-quality Ticketing Presented in the Simplest Way

Catch up on what's happening in the Tix world.

It is with great pride we welcome two new employees to the Tix team!

Einar Þór Gústafsson has been hired as VP of Product and Engineering and will be leading our development team.

He has 20 years experience in product development and team leading. At his latest job at Aranja he worked as a studio manager, he has also previously worked as VP of product management for both Bókun (now Tripadvisor) and Meniga. Einar has a degree in multimedia production from SAE in New York and studied project management and leadership at the University of Iceland.

We look forward to getting to know Einar closely and are convinced he is going to be a great addition to our team! 

Sigrún Birta Kristinsdóttir has been hired to the customer support team in Iceland. 

 flight experience from Wowair and Smartlynx. She also has experience in starting up two restaurants and is experienced in customer service.

We look forward to working with Sigrún and having her as a part of our customer support team.

We are extremely proud to welcome our latest customer in Sweden: Kulturhuset Stadsteatern  in Stockholm! We are thankful for the trust they put in us and look very much forward to our cooperation, which we are sure is going to be successful and fun! 

Kulturhuset Stadsteatern is a publicly funded cultural institution. The house is full of life with theatre, dance, music, art & design, literature, debate and film, as well as Skärholmen Theatre and Theatre in the Parks.

There are eight stages at Kulturhuset Stadsteatern. In 2014 approximately 2100 shows of performing arts played for an audience of 540 000 people including, dance performances and concerts.

“We at Kulturhuset Stadsteatern are very happy to have chosen Tix Ticketing as ticket system provider.

Tix has a strong and flexible solution that will help us with our needs when it comes to sales, administration, integration and more!”

The Agora Theater is located in the renovated city center of Lelystad. The building, designed by Ben van Berkel, is bright orange and therefore occupies a striking position. With 140 performances a year in the genres of theater, children's theater, dance, classical music, world music & jazz, cabaret and musical & show, it can be considered one of the larger theaters. 
The large hall of the theater can accommodate 750 people.

The NTK is a well known company in Delft, the Netherlands, that is offering box office and website services for theatres. 

Stefan Stok, Director of NTK told us why they chose to work with us:

In recent years, the NTK (National Theater Box Office) has developed into the ticketing insourcing specialist of the Netherlands. The theaters we work with make measurable progress with their website, customer experience and ticket sales.

The Agora Theater Lelystad also wanted to be alleviated of the strain in its ticketing activities. Of course we know the market well and after the presentation of TIX, we opted for TIX in collaboration with the theater. The choice for TIX was made mainly because the system is efficient, clear, user-friendly and is incredibly stable for employees.

Together, we believe that by working with TIX, we have a solution with perfect possibilities to release faster and easier ticket sales for the visitors of Agora Theater in the future.

We at Tix are very happy and proud to have started our cooperation with Agora Theater and NTK and we look forward to working with them. We are certain our cooperation is going to reach all of our goals;  to sell more tickets in a simpler way and offering their ticket buyers a great service with a user-friendly ticketing system & buying flow. We are grateful for the trust they already put in us!

It is with great pleasure we introduce our newest Tix team member, Guðrún Sara!

Guðrún graduated in computer science from Reykjavik University and is now studying graphic design from Iceland University of the Arts. She has experience in front-end development fromthe companies Kaktus Kreatives and Fraunhofer CESE, where she gained valuable experience, for example in user interface. Throughout her studies, she has placed great emphasis on experiential and interface design and has closely followed the rapidly growing interplay of art and technology.

Guðrún started working at Tix in July, she is located in Iceland and she will be focusing on graphic design for the tix ticketing system, both the back end as well as the front. We are very much looking forward to working with Guðrún and welcome her to our team!

We are happy to announce that in June two new employees have joined our team in Iceland.

Ívar Óli Sigurðsson is a full stack developer and has been working at Tix since the 1st of June, he is a great addition to our development team. His latest job was at Salt Pay and therefore amongst other brings in experience in payment gateways which is very helpful.

Sindri Már Hannesson started at Tix on the 14th of June and is joining our support and customer service team in Iceland. He graduated from ESADE business school in Barcelona in 2018 and brings in great experience in customer service, marketing and project management.

We look very much forward to working with Ívar and Sindri and watching how their journey at Tix will evolve.

DE SINGEL is an impressive architectural ensemble on the outskirts of Antwerp and is both a home for the contemporary, critical and interdisciplinary canon and a breeding ground for artistic creation, new trends and insights. In May they started selling their subscriptions for the new season 2021-2022 using our system.

DE SINGEL set 37 different subscriptions on sale which include 171 events. They also started general sales for 54 other events one week later. They had 2 peak sales days where around 60% of the total sales of the subscriptions were sold and over 90% of them were sold fully automated via the web. It was a great success and saved the employees at DE SINGEL a lot of work because until recently the box office employees had to process all of these sales manually which is incredibly labour intensive.

*On the picture above we show a screenshot from a demo customer setup.

Pierre Van Diest, administrative director at deSingel:

“Our experience regarding subscription sales is very positive. Tix has a very user friendly buying flow and is up to date with current needs. The sales went very smoothly, it was well prepared by everyone involved. Ticket buyers were able to use the features - which were also very new to them - without any issues and found it very easy to understand.Because of direct online sales the box office employees have more time to use for different tasks and make use of Tix as a marketing tool, as the days where systems are one-dimensional are mere relics of a bygone age.

Our general and artistic directors were very impressed with the dashboards that allowed them to follow the sales on peak days in real time.It is also very easy to use the app to see the sales numbers increase, which can be a bit “addictive” - but we loved it!”

Hrefna Sif Jónsdóttir, our head of support: 

“What you can gain out of selling subscriptions is getting the customer to commit earlier. By offering subscriptions you can offer the regular customers better prices and yourself better overview of the sales earlier on in the sales period, which gives you more predictability for the ticket sales.

You can also provide extra services, like better prices at the restaurant and hold specific seats for them each year, if that fits you. It gives you the opportunity to treat them as VIPs and strengthen your loyal customer base.

Our focus is on the culture segment and subscription sales are very big and important for our customers, especially in the Nordic countries, where we started our journey so this has been a priority for us since we started.

We provide great subscription/season cards/packages solution and have multiple options within that feature, such as same seats on all events in subscriptions, or flexible seating, pop up notification, buying flow, benefits giving extra discounts on other events, and many more.”

Blog

Einar and Sigrún hired to Tix!

Welcome to Tix: Kulturhuset Stadsteatern

Welcome to Tix: Agora & NTK

We welcome Guðrún to the Tix team!

Two new Tix team members

Success in subscription sales

See what Tix Ticketing can do for you

See what Tix Ticketing can do for you