High-quality Ticketing Presented in the Simplest Way

Catch up on what's happening in the Tix world.

It is with great pleasure we introduce our newest Tix team member, Guðrún Sara!

Guðrún graduated in computer science from Reykjavik University and is now studying graphic design from Iceland University of the Arts. She has experience in front-end development fromthe companies Kaktus Kreatives and Fraunhofer CESE, where she gained valuable experience, for example in user interface. Throughout her studies, she has placed great emphasis on experiential and interface design and has closely followed the rapidly growing interplay of art and technology.

Guðrún started working at Tix in July, she is located in Iceland and she will be focusing on graphic design for the tix ticketing system, both the back end as well as the front. We are very much looking forward to working with Guðrún and welcome her to our team!

We are happy to announce that in June two new employees have joined our team in Iceland.

Ívar Óli Sigurðsson is a full stack developer and has been working at Tix since the 1st of June, he is a great addition to our development team. His latest job was at Salt Pay and therefore amongst other brings in experience in payment gateways which is very helpful.

Sindri Már Hannesson started at Tix on the 14th of June and is joining our support and customer service team in Iceland. He graduated from ESADE business school in Barcelona in 2018 and brings in great experience in customer service, marketing and project management.

We look very much forward to working with Ívar and Sindri and watching how their journey at Tix will evolve.

DE SINGEL is an impressive architectural ensemble on the outskirts of Antwerp and is both a home for the contemporary, critical and interdisciplinary canon and a breeding ground for artistic creation, new trends and insights. In May they started selling their subscriptions for the new season 2021-2022 using our system.

DE SINGEL set 37 different subscriptions on sale which include 171 events. They also started general sales for 54 other events one week later. They had 2 peak sales days where around 60% of the total sales of the subscriptions were sold and over 90% of them were sold fully automated via the web. It was a great success and saved the employees at DE SINGEL a lot of work because until recently the box office employees had to process all of these sales manually which is incredibly labour intensive.

*On the picture above we show a screenshot from a demo customer setup.

Pierre Van Diest, administrative director at deSingel:

“Our experience regarding subscription sales is very positive. Tix has a very user friendly buying flow and is up to date with current needs. The sales went very smoothly, it was well prepared by everyone involved. Ticket buyers were able to use the features - which were also very new to them - without any issues and found it very easy to understand.Because of direct online sales the box office employees have more time to use for different tasks and make use of Tix as a marketing tool, as the days where systems are one-dimensional are mere relics of a bygone age.

Our general and artistic directors were very impressed with the dashboards that allowed them to follow the sales on peak days in real time.It is also very easy to use the app to see the sales numbers increase, which can be a bit “addictive” - but we loved it!”

Hrefna Sif Jónsdóttir, our head of support: 

“What you can gain out of selling subscriptions is getting the customer to commit earlier. By offering subscriptions you can offer the regular customers better prices and yourself better overview of the sales earlier on in the sales period, which gives you more predictability for the ticket sales.

You can also provide extra services, like better prices at the restaurant and hold specific seats for them each year, if that fits you. It gives you the opportunity to treat them as VIPs and strengthen your loyal customer base.

Our focus is on the culture segment and subscription sales are very big and important for our customers, especially in the Nordic countries, where we started our journey so this has been a priority for us since we started.

We provide great subscription/season cards/packages solution and have multiple options within that feature, such as same seats on all events in subscriptions, or flexible seating, pop up notification, buying flow, benefits giving extra discounts on other events, and many more.”

We are happy to welcome new Danish client Nordjyske Museer to Tix!

Nordjyske Museer is the collected museum of 14 different venues and historical locations in the northern Jutland province of Denmark, ranging from viking settlements to a cold war underground bunker opening next year.

Here is what Helle Nørgaard, Head of Communications is saying about choosing Tix:

"In 2022 we will open our museum location number 14 in Northern Jutland – Cold War Museum REGAN Vest, that will become our largest attraction to date. And so, our requirements for a well functioning ticketing system has changed. We chose Tix as they can meet our requirements and because the user experience for us and our visitors is very simple and intuitive. We hope that we can develop new ticketing products together with Tix, for the benefit of both us and other clients."

We are so happy to welcome: TAQA Theater De Vest / Grote Kerk Alkmaar - we look forward to our cooperation and are thankful for the trust you put in us!

TAQA Theater De Vest is a modern, welcoming theatre in the heart of the city of Alkmaar. In its comfortable theatre venues, a wide range of genres is offered every season. Additionally, TAQA Theater De Vest organizes several exciting, free festivals every year. 

The Grote Sint Laurenskerk is the largest and most popular monument of Alkmaar. The church is open and free to visit all summer. Furthermore, the church hosts multiple concerts and art exhibitions throughout the year.

Here is what they say about choosing Tix:

We are looking forward to collaborate with TIX. The system is modern, flexible and ambitious and so is our organisation. The people of TIX have shown us knowledge and creativity and they have been very communicative. We look forward to work together to achieve our goals and be ready for the future.

Their big hall has 700 seats and their small one has 280 seats.

Welcome to Tix: TAQA Theater De Vest/Grote Kerk Alkmaar

It is with the greatest pleasure we announce that we welcome The Royal Concertgebouw to Tix! 

By far our biggest customer until now, we are extremely happy and thankful for this great opportunity. We look forward to our cooperation and can say with full confidence it is going to be great!

The Royal Concertgebouw is a concert hall in Amsterdam, Netherlands. The Dutch term "concertgebouw" translates into English as "concert building". With its exceptional acoustics and high-quality programming, The Royal Concertgebouw is truly one of the most exclusive concert halls in the world. 

Here is what The Concertgebouw say about our cooperation:

Tix offers The Concertgebouw a complete ticketing solution that fits in well with its many high demands. We are certain that Tix will provide us with a future-proof system and that new developments will have a short lead time. The UX is very user-friendly for the many different colleagues who will use it on a daily basis. Finally, the cooperation with the Tix team is very pleasant, the team is progressive and continuously offers feasible solutions.

Signing the contract - from the left: Gea Zantinge, Sindri Mar Finnbogason, Simon Reinink

It was Bernard Haitink who once praised The Concertgebouw as the best instrument of the orchestra that it houses. That must have been what prominent Amsterdam residents had in mind when they decided in 1881 to gift the capital city with a majestic concert hall. Seven years later the swampy fields just outside the city limits boasted a wonder of neoclassic architecture, The Concertgebouw. 

With over 900 events (80% concerts) and over 700.000 visitors a year the Concertgebouw is one of the best visited concert halls of the world.

There are two famous concert halls within the Concertgebouw: the Main Hall (1974 seats) and the Recital Hall (437), as well as the recently opened Choir Hall (150 seats).

Blog

We welcome Guðrún to the Tix team!

Two new Tix team members

Success in subscription sales

Welcome to Tix: Nordjyske Museer

Welcome to Tix: TAQA Theater De Vest/Grote Kerk Alkmaar

Welcome to Tix: HET CONCERTGEBOUW

See what Tix can do for you

See what Tix can do for you